Buying a New Car

Financing Your New Car

Buying With a Trade-in

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Frequently asked questions

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Got questions? We've got answers!

Q: Who is Personal Fleet

A: Personal Fleet is a car buying companythat uses its volume buying power, unique tendering system and relationships with over 1,000 dealerships Australia wide, to get everday mum and dad car buyers a better price on the purchase of a new vehicle.

 

Q: How much is this going to cost me?

A: We only charge you on success. Our fee is $165.00 but that is only payable upon you purchasing a car. If you don't buy a car, you don't pay anything. We would expect to save you more money than the membership fee.

 

When you purchase a vehicle using our system, your purchase and payment will be directly from a car dealer. You just don't have to haggle and negotiate with them; we do all the hard work for you.

 

Q: How do I know that you won't hassle me like a car dealer?

A: We're on your side. You are our client. It is our goal to make this process a happy one and one where you are in control from the comfort of your home or office. No need to spend your weekend haggling and negotiating with car dealers. We do the hard work for you.

 

Q: How long does your process take?

A: Our system is well organised and professional. Therefore, we start getting answers from car dealers within four hours of us tendering out your business. As the offers arrive, we will call you and explain the offer in detail, so that you feel comfortable with the entire process.

 

Q: What do I get for my membership fee?

A: Your membership fee is a one off charge of $165 payable upon successfully purchasing a vehicle. That gives you lifetime membership to our members area and a range of discounts on items such as car servicing and travel.

 

Q: What about car options and accessories

A: When we negotiate on a car for you, we can organise the whole package. We are buying from and negotiating with all of the major car industry suppliers everyday, so we can simply add in paint protection, rust protection, fabric/leather protection or window tinting to the package, if you want it.

 

Q: I have a trade-in vehicle

A: No problem. If you have a trade-in vehicle, we can work on a change-over price/package. To start, we need to get a thorough assessment of the condition and quality of your trade-in vehicle. To help us with that process, please fill out this form. We then take your trade-in vehicle through a similar process to our purchaing system; tendering out your car to known car buyers.

 

Q: Can you organise car finance?

A: Yes we can organise car finance for you. We have our own finance brokers that work with the major finance companies and we can get you the right finance. We know that getting the finance right is very important for you so we have a detailed area about car finance on this site.

 

Q. If a car comes from interstate, what happens with registration in my state?

A. All vehicles purchased through Personal Fleet are registered in the state the purchaser lives in. So if we buy a vehicle for you from WA and you live in NSW then we have the vehicle delivered to you with NSW registration AND a full tank of fuel.

 

Q. If it’s delivered from interstate, how does it get here?

A. Vehicles from interstate are delivered to your home or office on the back of a truck. If a dealer in country Victoria wants to deliver your vehicle to your front door in QLD for cheaper than your local dealer then we have done our job.

 

Q. What is Personal Fleet?

A. Personal Fleet is a car buying company that uses its volume buying power, unique tendering system and relationships with over 1,000 dealerships Australia wide to get everyday mum and dad car buyer a better price on the purchase of one vehicle or many.

 

Q. Why should I use Personal Fleet?

A. We have your best interests at heart. We aim to protect you from the perils that most car buyers are faced with when buying a car. We help you bypass the retail salesmen who make their commission off you and get you straight through to the fleet departments, who will give you access to prices and service otherwise unobtainable to the general public or one off buyers. We save you thousands of dollars on your new car and countless weekends going from dealer to dealer trying to negotiate a better deal. We make a stressful experience an enjoyable one.

 

Q. Am I committed to buy the car if I ask Personal Fleet to obtain a price on my new car? 

A. Simply No! We actually encourage you encourage you to obtain your own pricing from your local dealership; that way you will have something to compare to and will know our great pricing when you hear it. Meanwhile we work for you to find your specified vehicle at the best possible value. From there, the choice is yours. IF we have saved you lots of money and you are happy to go ahead and purchase the vehicle we help you do so. IF by some remote chance we did not happen to beat your price (which is highly unlikely) then at least you will know you have a great price and can buy it with confidence.

 

Q. Do you buy cars in my state? Or, What about remote areas like mine?

A. YES! Personal Fleet services the whole country in every state and territory Australia wide. No matter where you are! We especially love to help people in remote areas who only have access to one dealer within hundreds of kilometres. Obviously there is no competition there so the dealer can charge what he likes (within reason of course). We give buyers in remote areas access to dealers Australia wide who are all competing for their business.

 

Q. Do I have to go to the new car dealership?

A. No you do not (unless you want to, for some reason). Once we have found you the best value for your vehicle and you are happy to go ahead and purchase it, we then settle all paperwork via email, fax or mail. Then when it is time for delivery, no matter where we get the vehicle from in the country it is delivered right to the front door of your home or office, with a full tank of fuel!

 

Q. What happens to my warranty if I buy through Personal Fleet?

A. Nothing Changes! You still get your new car warranty and servicing as normal, because you are still buying your new car from a licensed Authorised New car dealership.

 

Q. Can anyone use Personal Fleet to purchase their cars?

A. YES. It does not matter whether you are buying one vehicle or one hundred vehicle for private use or business use. You are able to use Personal Fleet you help buy your car. From now on you will have your own Personal car buying consultant/adviser.

 

Q. Do you do trade in?

A. Yes we DO! We tender your trade in out to our network of dealers, (in the same way we do for your new vehicle) who all compete for your business. So essentially we save you as much as we can on your new vehicle, GAIN you as much as we can on your trade in to minimise your change-over amount, which is the amount of money that comes out of your pocket. It’s a win-win for you!

 

Q. What is ‘Change Over’ price?

A. This is the best price we have been able to achieve on your new vehicle minus the best possible value for your trade in. It is the amount of money that comes out of your pocket, which is what we are working to minimise right from the first contact.

 

Q. How do I pay for my car? 

A. All payments are made directly to the supplying dealership. Payment is made via a funds transfer, direct deposit from your finance company or in the form of a bank cheque.

 

Q. What are on road costs?

A. On road costs include dealer delivery, registration, stamp duty and CTP green slip in accordance with each particular states regulations. Every price we give you at Personal Fleet will include all on road costs, and delivered to your door with a full tank of fuel.

 

Q. How long does this price last for?

A. As these are such great fleet prices and usually unobtainable to one off buyers, the prices and values are usually on a first in best dressed basis. If someone comes in and will pay closer to recommended retail price for the vehicle, then the dealer will sell it out from underneath us. THats why it is important to put a holding deposit on the vehicle when we get a great price so that the dealer has to honour that great price and cannot sell the vehicle out from under us. 

 

Q. What does it cost me?

A. If we save you enough money and you are happy to buy your vehicle through Personal Fleet you pay a one off ‘membership’ fee of $165.00. This fee is only payable on success, so if we put a tender out for you and you decide not to buy a vehicle through Personal Fleet, which you are under absolutely no obligation to do so, you pay nothing! So the only thing you lose by not putting a tender out is the opportunity to save a lot of money and time on the purchase of your vehicle.  A fee is only payable if you proceed with the purchase of your new car.

 

Q. Does Personal Fleet offer finance?

A. Yes. We refer all finance to our sister company ‘Money 4 Cars’. They are similar to us, where they help you compare all the rates on offer for your particular credit rating and help you save money on finance. We save you as much as we can on the new car and they save you as much as they can on the finance. Another win-win for you. If you have any more questions regarding your finance contact one of Money4cars’ finance consultants on 1300 428 412 or check out their website at www.money4cars.com.au

 

Q. Does Personal Fleet offer finance?

A. Yes. Car insurance products are another specialty of our sister company Money4cars. Their aim is to save you money on car insurance year, year in and year out. For more information they are waiting to help you on 1300 428 412 or check out their website at www.money4cars.com.au

 

Q. Why should I buy GAP insurance?

A. IF touch wood, something was to happen that your car is written off or stolen all together, and the insurance pay out was less than the amount you owe on your loan you will not be out of pocket for the short fall. A simple one off payment would cover you for the life of the loan and could save you thousand.

 

Q. Do I need Loan Protection/Consumer Credit Insurance?

A. Should you become sick, involuntarily unemployed, or unable to work due to injury and disease and not be able to pay your car loan, having Loan Protection would cover this. You would be safe guarded from repossession due to not being able to pay the loan and/or incurring a huge debt with no income to pay it off./p>

 

What you geth2>
  • The same car, for less money

  • No negtotation skills required. We do the hard work for you!

  • Lifetime membership to our members benefits program